At Wheel Street Bike Rental, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you use our bike rental services in Dehradun.
1. Information We Collect
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Personal details: Name, phone number, email ID, and address.
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Documents: Driving license and ID proof (Aadhar, Passport, Voter ID, etc.).
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Payment details: UPI, debit/credit card, or bank information (processed securely).
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Ride information: Booking date, time, vehicle selected, and trip details.
2. How We Use Your Information
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To confirm and manage your bookings.
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To verify your identity and eligibility for bike/scooty rental.
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To process payments and refunds securely.
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To improve our services and provide better customer support.
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To send booking updates, offers, or important notices.
3. Information Sharing
We do not sell or share your personal details with third parties for marketing. Your information may only be shared with:
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Government authorities (if required by law).
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Payment gateways for secure transactions.
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Service partners (for roadside assistance or emergency support).
4. Data Security
We use safe payment gateways and data protection measures to keep your information secure. However, please note that no method of online storage is 100% risk-free.
5. Cookies & Website Usage
Our website may use cookies to improve user experience and provide personalized content. You can disable cookies in your browser settings if you prefer.
6. Your Rights
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You can request to update or correct your personal information anytime.
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You can also request to delete your information from our records after completing all dues.
7. Policy Updates
This Privacy Policy may be updated from time to time. We encourage you to review it regularly for changes.
At Wheel Street Bike Rental, your trust is important to us. We ensure that your data is handled safely and responsibly while you enjoy a smooth bike rental in Dehradun.
